Responsible Gaming at 1win

Maintaining Control

First and foremost, any player should see casino activity as entertainment. It is a way of having a good time. Some days you can win and some days you can lose. It should not disappoint the customer. Watch matches or play casino games. With friends, the process is even more fun, but you have to remember the limitations. Below is a list of aspects that every player should keep in mind when betting or playing casino games:

• Gambling is first and foremost a way to have a good time. It should not be seen as a way of making money.
• If you lose, you should not immediately deposit a large sum of money for instant wagering. You could lose even more money that way. Just chill out and try again another time.
• Set the amount of money you can spend today. Never exceed the limits you have set.
• Keep an eye on how much money you have left in your account, as well as the time you spend on the site, as it goes very quickly when playing.

Preventing Gambling Addiction

According to research from various independent companies, as well as 1win’s own observations, a very small share of customers are addicted to gambling. However, the problem is a serious one. Casino or betting is a way to have a good time, not to get yourself into trouble. Gamble with a clear head and, to avoid becoming addicted, keep the following things in mind:

• All gambling works on the basis of different probabilities, so there are no formulas or systems that will help you win often.
• If you are not in the mood to gamble, you shouldn’t do it for the sake of winning, as your mood will become even worse if you lose.
• Gambling should not be seen as a job or a way to get out of debt.
• Set limits and keep track of spending on gambling.
• Learn the rules of the game before you play.

In fact, it is now difficult to distinguish between healthy gambling and gambling addiction. However, there are several ways. We will introduce you to one of them below.

Check out the questions below and answer them. If the player answers at least 5 questions in the affirmative, it is worth getting tested.

• Are you seriously involved in gambling?
• Is your spending on gambling steadily increasing?
• Have family or friends started to treat you less favorably because of your hobby?
• Do you feel bad if you can’t make a bet right now because of something?
• Do you gamble to get away from your problems?
• Do you often make more deposits to get even?
• Have you tried to limit your gambling time or spending on gambling, but it hasn’t worked out?
• Do you hide your hobby from your family?

Tips For Managing the Game

It is very important to manage the gambling process in a sensible manner. Here are some tips for players:

• Always determine the maximum amount of time you will spend on a gambling session today.
• Set the amount you are going to play for and do not exceed it.
• Don’t go into debt in order to keep playing.
• Have hobbies other than gambling.
• Never waste your time playing if you are in a bad mood today. It is better to do something else.

Self-exclusion From the Game

This is a special function that a player can use to close their account for a chosen period. After this period, the customer can restore the profile. During self-exclusion, the player cannot reopen the account or create a new one, and 1win may keep data about self-excluded players for a longer time, as explained in its privacy policy. Through 1win support, players can also set deposit limits and playing-time limits. To close your account or set limits, contact the 24/7 support team via live chat or at [email protected].

If the player realises that he is already becoming addicted, it is worth asking for help. There is nothing wrong with this and we recommend the following resources for help:

• https://www.gamblingtherapy.org/; 
• https://www.gamcare.org.uk/; 
• https://www.gamblersanonymous.org.uk/.